Cancellation & Refund Policies
Return and Refund Policy
Return and Refund Policy Last updated: August 31, 2023
Thank you for choosing to shop at khushmeera.com.
If, for any reason, you find yourself less than fully satisfied with a purchase, we encourage you to review our policy concerning refunds and returns. This Return and Refund Policy has been formulated with the assistance of the Return and Refund Policy Generator.
The subsequent terms apply to any products you have procured through our services.
Interpretation and Definitions Interpretation Words with initial capital letters have specific meanings attributed to them as outlined under certain circumstances. The provided definitions hold true regardless of their appearance in singular or plural form.
Definitions In the context of this Return and Refund Policy:
Company (referred to as "the Company," "We," "Us," or "Our" in this Agreement) pertains to Khushmeera Impex Pvt. Ltd., Unit 107, Queens Plaza, C Block Sushant Lok 1, Gurugram - 122009.
Goods denote items offered for sale on our platform.
Orders refer to your requests to purchase Goods from us.
Service denotes our website.
Website is khushmeera.com, accessible via http://www.khushmeera.com.
You signifies the individual utilizing the Service, or the relevant company or legal entity on behalf of whom the individual is accessing or using the Service.
Your Order Cancellation Rights You have the privilege to cancel your Order within 14 days, without the need to provide a specific reason.
The time limit for Order cancellation is 14 days from the date you received the Goods or when a third party, other than the carrier, took possession of the delivered product.
To exercise your right to cancel, inform us of your decision through a clear statement. You can communicate your decision through:
By email: khushmeera@gmail.com We will reimburse you within 14 days of receiving the returned Goods. We will use the same payment method you used for the Order, and you will not incur any reimbursement charges.
Return Conditions To qualify for a return, ensure that:
The Goods were bought within the past 14 days. The Goods remain in their original packaging. The following Goods cannot be returned:
Goods made according to your specifications or clearly personalized. Goods that, due to their nature, cannot be returned, deteriorate rapidly, or have expired. Goods unfit for return due to health or hygiene reasons, if unsealed after delivery. Goods inseparably mixed with other items after delivery. We retain the right to reject returns of any Goods not adhering to the aforementioned conditions, at our discretion.
Only regular-priced Goods are eligible for a refund. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply if prohibited by applicable law.
Returning Goods You are responsible for the expenses and risks associated with returning the Goods to us. Please send the Goods to the following address:
Unit 107, Queens Plaza, C Block Sushant Lok 1, Gurugram - 122009
We cannot be held accountable for Goods damaged or lost during the return shipment. Hence, we recommend an insured and traceable mail service. Refunds require confirmation of Goods receipt or proof of successful return delivery.
Gifts If the Goods were designated as a gift during purchase and were directly shipped to you, a gift credit for the return value will be issued. After receiving the returned product, a gift certificate will be mailed to you.
If the Goods were not marked as a gift during purchase, or if the gift giver had the Order delivered to themselves to present to you later, we will refund the gift giver.
Contact Us Should you have inquiries regarding our Returns and Refunds Policy, kindly get in touch with us:
By email: khushmeera@gmail.com